Robins Furniture Privacy Policy

Effective Jan 01, 2026

Who we are

Robins Furniture ("Robins Furniture," "we," "us," or "our") is a home furniture retailer located at 1451 Watson Blvd, Warner Robins, GA 31093. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit robinsfurniture.net (the "Site"), shop with us online or in our store, contact us by phone, chat, email, or social media, apply for financing through our partners, or schedule delivery or pickup.

By using the Site or our services, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

Information we collect

Information you give us. We collect information you provide when you:

• Place an order or create an account: name, email, phone number, billing and delivery address, and order history
• Pay for a purchase: payment details are entered directly with our payment processors; we do not store full card numbers
• Sign up for our newsletter or "Robins Insider" offers: email address and, if you choose, phone number
• Contact us by phone, chat, email, our contact form, or social media: your name, contact details, and the content of your message
• Schedule delivery or pickup: address, phone number, preferred dates, and any access notes (for example, gate codes or stairs)
• Apply for a job through our Careers page: your resume and the information you include in your application
• Leave a review, enter a giveaway, or take part in a promotion

Information collected automatically. When you use the Site, we and our service providers automatically collect device and usage information, such as IP address, browser and device type, pages viewed, products added to your cart, referring website, and approximate location derived from your IP address. We collect this through cookies, pixels, and similar technologies (see "Cookies, analytics, and advertising" below).

Information from others. We may receive information from financing partners (such as whether an application was approved and the approved amount), payment processors, delivery providers, social media platforms when you interact with our pages, and advertising and analytics partners.

How we use your information

We use personal information to:

• Process, fulfill, deliver, and support your orders, including returns, exchanges, warranty claims, and price-match requests
• Schedule and coordinate delivery and pickup, and send order and delivery updates
• Help you apply for financing and confirm approvals with our financing partners
• Answer questions and provide customer service
• Send promotional emails and, with your consent, text messages about sales, events, and new products
• Show you relevant ads on other websites and social media, and measure how well our ads work
• Understand how the Site is used so we can improve it
• Review job applications
• Prevent fraud, protect our business and customers, and comply with legal obligations

We do not sell your personal information for money.

How we share your information

We share personal information only as described below.

Service providers. We share information with companies that help us run our business, under agreements that limit their use of it. These include:

Financing partners. When you apply for financing, you submit your application directly to that partner, and their own privacy policy governs how they use your information. We receive only what we need to complete your purchase, such as approval status and approved amount.

Legal and safety. We may disclose information to comply with the law, respond to lawful requests from authorities, enforce our policies, or protect the rights, property, or safety of Robins Furniture, our customers, or others.

Business transfers. If we sell, merge, or transfer all or part of our business, personal information may be transferred as part of that transaction.

With your consent. We may share information for other purposes when you ask us to or agree to it.

Cookies, analytics, and advertising

We and our partners use cookies, pixels, and similar technologies to keep your cart and login working, remember your preferences, understand how visitors use the Site, and show you ads for our products on other sites and apps.

• Essential cookies keep the Site and checkout working. Shopify sets these; see Shopify's cookie information.
• Analytics tools, such as Shopify Analytics and Google Analytics, tell us which pages and products are popular.
• Advertising tools, such as the Meta Pixel and Google Ads, let us show you our ads after you visit the Site and measure whether those ads lead to visits or purchases.

You can block or delete cookies in your browser settings, though some parts of the Site may stop working. You can limit interest-based ads through your Facebook ad preferences, Google Ad Settings, or the Digital Advertising Alliance opt-out. Our Site does not currently respond to "Do Not Track" browser signals.

Marketing emails and text messages

If you subscribe, we will send you emails about sales, new arrivals, and events. You can unsubscribe at any time using the link at the bottom of any marketing email.

We send marketing text messages only to people who have given express consent. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive marketing texts is not a condition of any purchase. We do not share or sell your mobile number or text-messaging consent with third parties for their own marketing purposes.

Even if you opt out of marketing, we may still contact you about your orders, deliveries, and account.

Your choices and rights

You can:

• Access and update your account information by logging in to your account on the Site
• Request a copy, correction, or deletion of the personal information we hold about you by contacting us (see "Contact us")
• Opt out of marketing emails and texts as described above
• Limit ad targeting through the cookie and ad settings described above

We will verify your identity before acting on a request and respond within a reasonable time, generally within 45 days. We may keep certain information when the law requires it or when we need it to complete a transaction, honor a warranty, or prevent fraud.

State privacy rights. Depending on where you live, state law may give you additional rights, such as the right to opt out of targeted advertising or to appeal a decision about your request. To exercise any right available to you, contact us using the details below. We will not discriminate against you for exercising your privacy rights.

Data retention and security

We keep personal information for as long as we need it for the purposes in this policy, such as completing your order, honoring warranties and returns, keeping tax and accounting records, and resolving disputes, and then delete or de-identify it. Job applications are kept for as long as needed to fill the position and as required by law.

We use reasonable administrative, technical, and physical safeguards to protect your information. Payments are processed over encrypted connections by PCI-compliant payment processors, and we do not store full card numbers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

Third-party websites

The Site links to websites we do not control, including our financing partners and social media pages. Their privacy practices are governed by their own policies, and we encourage you to review them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top. If we make significant changes, we will notify you by posting a notice on the Site or by email.

Contact us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:

Robins Furniture
1451 Watson Blvd, Warner Robins, GA 31093
Phone: (478) 922-4087
Email: robinsfurniturega@gmail.com
Online: robinsfurniture.net/pages/contact